Last updated: 1 August 2026
perfumessoftware ("we", "our", "us") collects information you provide directly, such as your name, email address, shipping address, and payment details when you place an order, subscribe to our newsletter, or contact our concierge team. We also automatically collect technical information — including IP address, browser type, device identifiers, and pages visited — through cookies and similar technologies described below.
We use your information to:
We do not sell your personal information. We may share data with trusted third parties who help us operate our business — such as payment processors, shipping carriers, and email service providers — under strict confidentiality obligations. We may also disclose information where required by law or to protect the rights, safety, or property of perfumessoftware and our customers.
Our website uses cookies to remember your preferences, keep your shopping bag active, and understand how visitors use our site. You can manage cookie preferences at any time through your browser settings or our Cookies Policy.
We apply industry-standard technical and organisational measures — including encryption in transit, restricted access controls, and regular security reviews — to protect your personal information from unauthorised access, alteration, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to withdraw consent to marketing communications at any time. To exercise any of these rights, please reach our privacy team using the details below, or use our unsubscribe page to stop receiving marketing emails.
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for accounting and warranty purposes for up to seven years.
perfumessoftware is intended for adults. We do not knowingly collect personal information from children under the age of 16. If we learn that we have inadvertently collected such information, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be noted on this page with an updated revision date.
Questions about this policy can be directed or our boutique at 14 Rue des Fleurs, Grasse, 06130, France.
We do not sell personal data. Limited, anonymised analytics data may be shared with advertising partners to measure campaign performance.
Contact our concierge team and we will permanently remove your account and associated personal data, subject to legal retention requirements.